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Special Services for New Customers






Example 1: Sample letter of special services to new client

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Edgar:

I can’t tell you how pleased we are here at Sandhurst to count your company as one of our new accounts. It was good to hear that all of the office equipment you ordered arrived on time.

I would like to take this opportunity to offer you a free one-year service contract as a way of saying thank you for your business. Our machines rarely have any trouble, but when they do, rest assured we will take care of the problem. We will even replace the entire machine if necessary, at no cost to you.

Again, thank you for choosing Sandhurst.

Yours Truly,

Example 2: Services introduction letter

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Dickinson:

Thank you for purchasing Bruxelles networking software. We are privileged to have a company as respected as yours as a new account. We will do our best to ensure your satisfaction.

As a small token of our appreciation, we would like to offer you free monthly system checks by one of our trained analysts over the course of the next year. At the beginning of each month we will call to request a convenient appointment time to visit your offices. Such system checks will allow the analysts to monitor the system and make changes based on the needs of your workers.

We look forward to working with you.

Sincerely,

Example 3: Letter to new customer

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Thibodeaux:

Thank you for doing business with Calumet Supplies. We look forward to supplying you with all of your building materials.

To thank you for opening an account, and because we know how critical your deadlines are, we would like to offer you free next-day air shipping on any replacement order due to damage or loss during shipping, for the next two years.

We are proud to be affiliated with such a respected builder.

Yours Truly,

Example 4: Special services letter to customer

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Amethyst:

Welcome to Jamison & Heller Art Warehouse. We are honored to have an industrial designer such as yourself allied with our company.

As a token of our appreciation, we would like to offer you free delivery on your first three orders. Simply call in your order, request your delivery date and time, and we will take care of the rest.

We look forward to having the opportunity to create a long and fruitful relationship with you.
Best of luck in all your creative endeavors.

Sincerely,

Example 5: Special Services for New Customers

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Antoine:

Thank you for choosing Marquette Printers for your company’s printing needs. We will work hard to ensure your satisfaction.

We would like to offer you a year’s worth of free editing on all documents you bring us. It is our way of thanking you for the opportunity to provide your printing needs.

We look forward to working with you.

Sincerely,

     

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