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Notification of New Hours/Location






Example 1: Sample letter to customers to inform new hours

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear David:

It’s official! We are now at our new location in the trendy Warehouse District, at the corner of Magnolia and St. Rose.

While we suffered a temporary set back with the fire that destroyed our previous office last month, we are back stronger and ready to serve you. Our new location has the bonus of increased customer parking, something our old location was sadly lacking.

We are looking forward to working with you again; we have missed the friendly faces at your company.

Give us a call!

Cordially,

Example 2: New timing for customer services letter

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. McKay:

We are writing to inform you of a change in our customer service department. After tallying the number of calls received each hour, as well as those we received after hours, we have decided to adjust our hours of operation.

Instead of being available from 8:00 a.m. to 5:00 p.m., your service line will now be open from 10:00 a.m. to 10:00 p.m., seven days a week. We hope this will be of greater convenience to you.

Sincerely,

Example 3: Notice to customer of new hour

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Sally & Company:

Effective June 1, we will be open for business at our new location, just off the East Broadway exit of Loop 410. We are excited about our new location and its advantages—convenient location, ample parking, bigger store space!

Due to the anticipated increase in business, our hours of operation have changed: we will now be open from 8:00 a.m. to 10:00 p.m. Monday through Saturday and 12:00 p.m. to 6:00 p.m. on Sunday.

Come visit us at our grand opening, which will be held the day before the official opening. It will begin at 10:00 a.m. and last through the lunch hours. We’ll provide the refreshments, you provide the presence!

Yours Truly,


Example 4: New timing for customer dealing

Memorandum

TO: All Employees

FROM:

DATE:

SUBJECT: New store hours

Effective 9/19/– we will be increasing our store hours to 24-hours a day, seven days a week. In our recent customer survey, 45% responded positively to keeping the store open 24-hours.

We hope our solution will provide greater convenience for all of our customers.

Please check with your supervisor for your new work schedule.

Thanks for all your hard work.

Example 5: Change of address letter

Company Name or Letterhead
Address
City, State Zip

Addressee
Address
City, State Zip

Dear Coretta & All the Staff at BookWorld Publishing:

Well, we did it again. We moved!

You’ve sent so many great books our way that we no longer had any aisles left for the customers to walk through. To remedy that, we have officially taken up residence at 601 Archer Street. (Our phone number will remain the same.)

We now have over twice as much room as we did in our former building. So keep those books coming!

Regards,

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