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Overpayment, Balance as Credit




Example 1: Letter of over payment

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Haskins:

Thank you for your prompt payment for your July telephone service. The two checks enclosed were equal to $10.50 more than the actual balance on the account. A credit in this amount will be applied to your next bill.

You are a valued customer. We appreciate the responsible manner in which you handle your account. If you have any questions about this matter or any aspect of your telephone service, please contact our office.

Sincerely,

Example 2: Letter of over payment

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Campling:

We received your prompt payment for the July 10 statement of your Visa card. Our records show a $50.02 credit to that account for a returned purchase from Hair Supply, Etc. The return was probably made after the statement was printed and mailed. You now have a credit balance of $50.02 which will be applied to your August 10 statement.

Thank you for the responsible manner in which you have handled your account over the past several years. If you have any questions, please contact our 24-hour customer hotline at 1-800-908-0987.

Sincerely,

Example 3: Balance credit letter to customer

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Kellerhan:

We received your premium payment in the amount of $230 for the months of June, July, and August on May 31. Because you are a new customer, the processing of paperwork can be a lengthy procedure. As you were informed by an agent, full coverage did not actually take effect until June 15, when your application was accepted. Therefore, your account will be credited for $38.33, the amount equal to 15 days of coverage. This discount will be reflected in the amount owed on your next quarterly statement.

You are now fully covered. Thank you for allowing us to be your health insurance provider.

Have a healthy day!

Sincerely,

     

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