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Special Offer does Not Apply





Example 1: Offer expired letter

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. James:

We received your $3.00 rebate form. Thank you for buying gel-coated Relief Aspirin.

The UPC code you included is for a 50-count bottle of Relief. Unfortunately, our rebate offer is only good for 100 or 200-count bottles.

We apologize for any confusion.

Sincerely,

Example 2: Letter for discount offer expired

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Hesse:

Thank you for your clothing order.

We noticed you checked the “free windbreaker” box on your order form. Our free wind breaker promotion is valid only when you purchase $100.00 or more from our Fall catalog.

We regret any misunderstanding.

Sincerely,

Example 3: Discount letter to customer

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Shelley:

Apparently there has been some confusion about our discount offer. The 10 percent discount is good only when you buy three or more cans of paint. Since you purchased only one, it remains at the regular price of $9.95.

Thank you for choosing Clean Coat Acrylic Paint.

Sincerely,

Example 4: Offer terms and condition letters to customer

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Jackson,

We received your order for 100-3.5″ floppy diskettes. Unfortunately, the price you have referenced on your order form is from a special offer exclusively for customers who purchase one of our Differex 486 computers.

I have enclosed our most recent catalog. On page 43 you’ll notice that we have a special offer on 3M 3.5″ floppy diskettes. Purchased in cases of 250, these diskettes are actually less expensive per disk than they were through the other offer.

We are holding your order until we receive word on how to proceed. Please send a new order form to my attention, and I will make sure it is processed immediately. Thank you for your business.

Sincerely,

     

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