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Requesting For Shipping Address Correction





Example 1: Sample letter for customer address correction

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Melville:

Thank you for ordering from Gift Express. The street number you listed on your order form is different from the street number we have in our records. Could you let us know whether your office is located on 118 Mawbry Ave. or 181 Mawbry Ave.?

As soon as you give us the correct address we will gladly ship your order.

Sincerely,

Example 2: Address request letter to customer

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Gansvoort:

Your parts order is ready to be shipped. However, we need to clarify your address; we were unable to read the writing on your order form.

Please call our customer service department at (800) 555-1110. One of our representatives will take down your correct address.

We appreciate your business.

Sincerely,

Example 3: Letter to customer for address correction

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Shaw:

The billing and shipping addresses you list on your order form for the oak shelving units are identical except for the zip codes. We suspect you accidentally transposed a few numbers.

Please notify us with your correct zip code so we can ship your order without further delay.

Sincerely,

Example 4: Delivery address request letter

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear,

Thank you for your order for the Zantar office telephone system! We are proud of our system and are as eager as you to have it up and running in your office.

Unfortunately, we are unable to ship to the address you have given us. Our shipping company requires us to use street addresses instead of post office boxes. If you can provide us with a street address, we will ship your system to you overnight. Otherwise, delivery will take five to seven business days.

Please reply by e-mail or call me at 555-555-5555 as soon as possible. Thank you again for your business.

Sincerely,

     

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