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Failed To Provide Information





Example 1: Letter to customer for complete information

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Harold:

Thank you for choosing Next Wave Interactive Technologies.

We will be happy to process your order for the touch-sensitive monitor as soon as you let us know how many you would like to order. This information was omitted from your original order form.

Please write the quantity you wish to order on this letter and return it with your signature, or call me at (800) 555-9274.

We appreciate your business.

Sincerely,

Example 2: Letter for received order incomplete information

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Ficus:

Thank you for ordering a restaurant capacity cappuccino maker.

Your order form does not indicate your method of payment. Could you please let us know whether you prefer to pay by check, credit card, or C.O.D.? If you are going to pay by credit card, please include the name of the card, the card number, and the expiration date.

As soon as we receive this information we will be happy to expedite your order.

Sincerely,

Example 3: Letter for requesting complete order

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Gerald:

We were please to receive your order for a pressure washer.

Your order form did not list your credit card number. If you complete the enclosed order form, including your credit card number, we will ship your pressure washer immediately.

The feedback from other customers about our pressure washer has been tremendous. I am sure you will be very satisfied with yours.

Sincerely,

Example 4: Letter to customer

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Ms. Calabos,

Thank you for your interest in subscribing to Customer First magazine. Unfortunately, we are unable to start your subscription until you give us a complete mailing address or phone number.

I have enclosed a postage-paid subscription card to help you provide the necessary information. You may drop the completed card in the mail, or fax it to us at 800-555-5555. If you have access to the Internet, you can also subscribe via our web page at http://www.customerfirst.com.

We understand commitment to customers, and we are eager to have you as one of ours.

Sincerely,

     

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