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Letter of Adjustment





Example 1: Adjustment And Claim Letter

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

To Whom It May Concern:

Our July 1997 Corporate Visa account has a number of unauthorized charges. Only Jane Liverton and I, Florence Bridges, use the account and we must jointly authorize the purchases. Neither Jane nor myself have any record of the purchases outlined below. The card is still in our possession and, to our knowledge, has not been made available to anyone else.

The following charges are unauthorized:

Date Name of Business Amount

6/6/97 Jade’s Plumbing $59.95
6/7/97 Office Right, Inc. $98.98
6/8/97 Paper Plus $69.95

We would appreciate credit for the above amounts and an investigation of these charges.

Sincerely,

Example 2: Requesting Adjustment to Account

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. White:

The floral arrangements you provided for our annual convention were beautiful. They remained fresh for the entire weekend. However, our contract called for 15 rose arrangements, but we received carnations instead. We had no time to request a correction due to the hectic nature of the convention.

Furthermore, we were charged for the roses. Since it was your error, please adjust our bill to the price of the actual product received.

Thank you for your assistance and the beautiful arrangements of carnations.

Sincerely,

Example 3: Adjustment Letter

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Hancock:

On December 11, 1996, we ordered 2,500 baseball caps with our company logo. The logo is distorted on 1,000 of the caps. A sample is enclosed for your inspection. The remaining 1,500 caps are fine.

We wish to have these caps replaced. We will be happy to arrange for shipping for the defective caps, at your expense, of course. Please let me know how you wish to proceed as soon as possible.

Your prompt attention to this matter will be appreciated. We would like to put a cap on this matter by February 11. Thank you.

Sincerely,

Example 4: Format of Adjustment & Claim Letter

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mrs. Murphy,

I recently hired your service to clean 15 offices and three waiting areas on a daily basis. To date, your service has been unacceptable. Several offices have been neglected despite reminders and detailed instructions. In addition, those areas that were cleaned were done poorly.

Please credit our account for the 10 days of service we have received and cancel our contract for the remainder of the summer.

Sincerely,

Example 5: Letter of Adjustment & Claim

Company Name or Letterhead
Address
City, State Zip

Date

Addressee
Address
City, State Zip

Dear Mr. Teller:

Per our telephone conversation on Monday, June 8th, the computer simulation does not meet the specifications of our contract. We extended the deadline to allow adjustments; however, as of the above date, we have not received the modifications.

The full-scale simulation promised per our contract is less useful now. Our clients needed the information last week in order to complete their projects.

We are still interested in receiving the completed product; however, we are requesting an adjustment of 40 percent of the original cost for our loss of profit.

Sincerely,

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